We offer a 30-day return policy. If your item is unworn, unwashed, and in original condition with tags attached, you can return it within 30 days of receiving it for a full refund or store credit.
To start the return, just contact our customer service team with your order details, and we’ll guide you through the process. Please note, customers are responsible for return shipping unless the item was damaged upon arrival.
We’re here to ensure you have the best shopping experience with Velvetta. If you have any questions or concerns, feel free to reach out to us. We’re always happy to help!